Richmond Interiors Tabitha Taupe Khaki Velvet Dining Chair

Estimated delivery times are typically 10–14 business days from dispatch.

Orders are usually processed within 1–3 business days (Monday to Friday) before dispatch.

Delivery times may vary depending on:

• Product availability
• Supplier lead times
• Courier schedules
• Seasonal demand or external delays

All delivery timeframes are estimates and not guaranteed.

We offer a 14-day cancellation period in line with UK Consumer Contracts Regulations for eligible items.

To be eligible for return:

• Items must be unused and unassembled
• Items must be in original packaging
• Items must be in resalable condition
• Proof of purchase is required

Certain items may be excluded from returns unless faulty, including:

• Made-to-order or bespoke products
• Customised or personalised items

Please refer to our official Returns & Refunds Policy for full details.

1. Delivery Locations

We currently deliver to addresses within the United Kingdom.

Free standard delivery is available for most mainland UK locations. Additional charges may apply for Northern Ireland, the Scottish Highlands, Islands, and other remote or offshore areas.

If you are unsure whether your location is included in our standard delivery service, please contact us before placing your order.

2. Order Cut-Off Time

Orders placed before 5:00 PM (UK Time), Monday to Friday, will begin processing on the same business day.

Orders placed after 5:00 PM (UK Time), or on weekends and public holidays, will be processed on the next working day.

Please note that delivery timeframes begin from the date your order has been processed, not the date it is placed.

3. Order Processing

Orders are typically processed within 1–3 business days (Monday to Friday).

Once your order has been processed and dispatched, you will receive a confirmation email and tracking details where available.

4. Delivery Times

Estimated delivery times are typically 10–14 business days from dispatch, although many orders arrive sooner depending on product availability and supplier processing times.

Delivery times are estimates and may be affected by courier delays, weather conditions, or peak seasonal demand.

If you require urgent delivery, please contact us before placing your order. We will do our best to assist, although express delivery may incur additional charges.

5. Delivery Service

Deliveries are carried out by trusted courier and specialist furniture delivery partners.

• Deliveries are made Monday to Friday, 8:00 AM – 6:00 PM
• Delivery updates may be provided via email, SMS, or phone where available
• Large or fragile items may require specialist delivery scheduling
• Standard delivery is to the ground floor entrance only

Room-of-choice delivery or additional services may be available for selected items at an extra cost.

Please inform us before dispatch if there are any access restrictions (e.g. flats, upper floors, narrow access, or remote locations).

6. Delivery Charges

Free standard delivery applies to eligible mainland UK orders.

Additional charges may apply for:

• Northern Ireland
• Scottish Highlands
• Scottish Islands
• Offshore or remote areas

If additional charges apply, we will contact you before processing your order.

7. Failed Deliveries

If delivery cannot be completed due to no one being available, incorrect information provided, or access restrictions, a redelivery or additional handling fee may apply.

8. Damaged, Faulty or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, faulty, or incorrect, please contact us as soon as possible, ideally within 72 hours of delivery.

Please include:

• Order number
• Description of the issue
• Clear photos of the item and packaging

We will assess the issue and arrange a replacement, repair, or refund where appropriate.

9. Returns Policy (30 Days)

We offer a 30-day return period from the date of delivery.

To be eligible for a return:

• Items must be unused and unassembled
• Items must be returned in original packaging
• Items must be in resalable condition
• Proof of purchase must be provided

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

Returns may be arranged by the customer or collected by our courier. Collection fees may apply and may be deducted from the refund.

10. Cancellations

Orders may be cancelled before dispatch by contacting our customer support team.

Once an order has been dispatched, it must be returned under our Returns Policy.

Custom-made, personalized, or made-to-order items cannot be cancelled once processing has begun.

11. Assembly

Some items may require self-assembly.

Where available, assembly services may be offered at checkout for an additional fee.

Please inspect all parts before assembly. Once an item has been assembled, return eligibility may be affected unless the item is faulty or incorrect.

Belgravia Home
Last Updated: June 2026

1. Overview

At Belgravia Home, we are committed to offering considered design, quality craftsmanship, and attentive customer service.

If you are not fully satisfied with your purchase, you may request a return in accordance with the terms outlined below.

Nothing in this policy affects your statutory rights under UK consumer law.

2. Eligibility

Returns are accepted within 14 days of delivery, provided that:

• Items are unused, unassembled, and in original condition
• Items are returned in their original packaging
• All components, accessories, and documentation are included
• Proof of purchase is provided
• Items have not been installed or used in any way

Returns may also be accepted where an item does not materially match its description, excluding minor variations in colour, texture, or finish due to screen or display differences, or the use of natural materials.

3. Non-Returnable Items

The following items are not eligible for return:

• Bespoke, made-to-order, or personalised products
• Items that have been assembled, installed, or used
• Items not returned in original packaging or in resalable condition

4. Returns Process

To request a return, please contact us at:
sales@belgraviahome.co.uk

Or Call us On Call us on 020 4513 2540

Once approved:

• Items must be securely repackaged in their original packaging
• All parts, fittings, and documentation must be included
• Return instructions will be provided by our team

All returned items are subject to inspection upon receipt.

5. Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty, damaged, or incorrect.

Where required, we may assist in arranging a suitable collection service for larger or fragile items.

6. Refunds

Once your return has been received and inspected:

• Refunds will be issued to your original payment method
• Processing typically takes 5–10 business days
• Original delivery charges are non-refundable unless required by law

7. Damaged or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please notify us within 72 hours of delivery.

Please include:

• Clear photographs of the item
• Photographs of the packaging
• Delivery label (if available)

Once reviewed, we will arrange an appropriate resolution, which may include a replacement, repair, or refund.

8. Cancellations

Orders may be cancelled within 14 days of purchase, provided they have not yet been dispatched.

Once an order has been shipped, cancellation may still be possible; however, return or delivery charges may apply.

Made-to-order, bespoke, or personalised items cannot be cancelled once production has commenced.

9. Exchanges

Exchanges may be offered subject to availability.

Where approved, exchanges will follow the same process as standard returns.

10. Assembly

Once an item has been assembled, it is deemed accepted and may no longer be eligible for return.

We strongly recommend inspecting all items thoroughly prior to assembly. If you have any concerns, please contact us before proceeding.

11. Delayed or Missing Refunds

If your refund has not been received within the expected timeframe:

• Please check with your bank or payment provider
• Klarna customers should contact Klarna directly
• If the issue remains unresolved, our support team will be happy to assist

12. Contact

Belgravia Home
Email: sales@belgraviahome.co.uk
Phone: 020 4513 2540

Belgravia Home
Luxury Interiors. Considered Living.

1. Overview

At Belgravia Home, we are committed to offering considered pricing and enduring value across our furniture and interiors collections.

We regularly review our pricing to remain competitive while maintaining the quality and design standards of our products.

2. Price Match Requests

If you find the same product available from another UK retailer at a lower price, we may review a price match request subject to the following conditions:

• The product is identical in specification and finish
• The item is new, unused, and in original condition
• The competitor is a verified UK-based retailer
• The item is in stock and available for immediate purchase
• The advertised price includes VAT
• The price can be independently verified

3. Exclusions

Price match requests do not apply to:

• Auction or marketplace listings
• Clearance or liquidation sales
• Refurbished, used, or ex-display items
• Factory seconds or damaged stock
• Pricing errors or misprints
• Unverified or private sellers

Belgravia Home reserves the right to decline any request where verification is not possible or where matching the price would not be commercially viable.

4. How to Request a Price Match

To submit a request, please contact:

sales@belgraviahome.co.uk

Include:

• Product name and code
• Competitor price
• Website link or retailer details
• Your name and contact information

5. Response Time

We aim to review and respond to all price match requests within 1–2 working days.

Belgravia Home

Luxury Interiors. Fairly Priced.

Some furniture items require self-assembly.

Where available, assembly services may be offered at checkout for an additional fee.